Improve how you communicate with clients, from proposals and follow-ups to everyday conversations.
Easter is days away. Should you send a seasonal message to clients? And if so, how do you do it in a way that feels genuine rather than generic?
Gareth Clubb 6 min read How to communicate a price increase to clients without losing them. Templates, timing, and CRM strategies for small UK businesses.
Gareth Clubb 9 min read Practical ways to use your CRM to respond to clients faster, reduce missed messages, and build trust through consistent, timely communication.
Jonny Rowse 11 min read Practical strategies for navigating tough client conversations with confidence, from scope disputes to delivering bad news.
David White 6 min read Practical tips for writing CRM emails that get replies, from subject lines and personalisation to timing, length, and calls to action.
Jonny Rowse 8 min read How to manage client expectations CRM features like custom fields, automated updates, and milestone tracking to prevent misalignment.
Jonny Rowse 8 min read How to write client proposals that stand out, address objections before they arise, and consistently convert prospects into paying clients.
David White 6 min read